With the advent of ride-hailing apps, newer on-demand services are being provided by a number of new startup companies. Right from bike taxi to food delivery, everything has been made simple. It's just now an easier thing for the users to avail any kind of on-demand service through a single click on the on-demand apps.
The Business Opportunity
The on-demand market might be widespread but it cannot be denied that it is still nascent - there are a lot of industries and countries that are yet to experience the bliss of ‘on-demand.’ This presents a lucrative business opportunity for aspiring entrepreneurs.
One of the latest manifestations of this on-demand revolution is multi-service apps, also known as super-apps. Apps like Go-Jek and WeChat have demonstrated beyond question, the possibility of success. However, they are still to see broad daylight in mainstream locations like the USA and Europe.
On-Demand Multi-Service Apps
These on-demand multi services apps present themselves as Swiss Army knives of the on-demand app world - they are designed to provide a plethora of household services to users. These Applications come in as a great advantage for the users and the service providers alike. If we were to look at applications like GoJek and WeChat, they are, in addition to transportation services, designed to provide household and handyman services.
With the constant increase in urban population and the demand for handyman services growing proportionately, creating a business out of handyman services would be a great business idea.
A few applications like UrbanClap, Handy, Serviz, and Homee On Demand have heralded the relevance and profitability of home service applications. It would not be surprising that an aspiring entrepreneur would want to create an app like UrbanClap.
How Do Apps Like These Work?
All on-demand applications work by the principle of aggregation. They bring together the users who need a service and the people who provide a service by giving a small bridge through an application. This app takes into consideration the parameters like location, time of demand, availability of the service provider and the rendered quality to connect users.
It is important for the users and the service providers to be managed by an administrator who will take care of a smooth functioning of the application.
Develop an On-demand Multi Services App
The multi services app like Gojek or Urbanclap has been developed from the scratch and it had much time for development and the research process. However, the new age entrepreneurs don't have to wait for the research and development process to launch an on-demand app business. There are a number of ready-made app solutions in the market through which you can startup your app like Gojek.
One of the pioneers in providing ready-made app solutions is Appdupe. They have created a white-label Gojek clone app which helps you to instantly launch your on-demand services app in a short duration of time. Since the solution is integrated with all the features and plugins, it is easy to run a multi service on-demand app business.
Uber was an overnight success and unexpected in the transportation industry. Even the co-founders didn’t have a clue when they launched their idea through an app. But the result of its success was pretty much acknowledged at the start and was eventually broadened in other cities within months. Not only did Uber offered on-demand service but also delighted people by its carpooling, ride sharing, and other incredible features.
While Uber was creating history on one side, there was an irreplaceable effect going among the traditional taxi businesses. The inception of such an app devastated the growth and have even made other cab businesses to shut down. Also, to suppress the growth of Uber, many filed cases and have even objected that its policies don't function as per law.
However, the usage of the Uber app was increasing among the customers, and taxi unions couldn’t find a way to defeat it. Later, they came up with an idea to create their apps to continue their service. And there arose apps like Lyft, Ola, Easycab who have even succeeded in their business by providing new features that haven’t launched by Uber.
So, this is the key to leveraging your business. Though you develop a Uber-like app, you must integrate new features that make you stand out from the crowd. But how you do it is the question here. Let us explain the essential methods that help your app to be unique among the pile.
Take benefit of Uber’s weakness
One of the most crucial thing before starting a business is to analyze competitor strength. As you going to start a taxi business, you must know the strength and weakness of Uber as a competitor. The one thing that Uber was criticized for more was because of its surge pricing at times. But, Uber used this strategy to encourage drivers to travel distances where riders are on-demand. Some criticized, but many riders found this as an outrageous strategy and started to use the app. You can serve this service for passengers at demand but affordable or surge-free pricing. The only way to convince riders to change their choices is the cost that you offer.
Start quickly before Uber does
Though Uber expanded its service to major cities, there are localities were people still require ride-hailing assistance. So target those regions and provide the best for the people. Through this, you can surely gain new customers. Also, try taking lists about areas where Uber is absent and improve the quality of your service in countries where Uber is banned.
Try different payment modes
Payments through credit cards are secure, but some countries don’t accept payment through cards and accept only through cash. Also, on the other side, some rural people can’t afford to taxis. To those, you can provide coupons and scratch cards as a mode of payment. Also, for card users, you can offer premium packages for the number of rides they prefer to take in a month or days.
Ride-sharing and payment
You can allow your riders to share the payment. That is if both passengers travel through the same distance, they can divide the total cost and pay.
Once you have planned these to integrate into your Uber clone app, you can directly approach your developing partner to implement these. But make sure to find the right mobile app development company, only then you will receive a scalable and seamlessly operating product.
You can try AppDupe, a clone app development company, you offer you high-end services at a meager investment. You can either buy Uber app script from them or can get in hand with their developers to create a robust business structure.
You intend to have a new clone app, but your vision is to outsmart the existing one. So, the core of it relies on how you structure it. Only when the user finds it helpful, you can scale up your business. A complex design structure with a lot of options never makes your app look interesting; hence, make it as simple as you can. Designing phase requires time but make sure to get a good outcome.
Developing is the most critical phase since it includes both front-end and back-end process. All your app features such as location, time, payment options, profile settings, rating systems, calling options, and tools integrated will be coded and tested. All you have to do is to ensure that the app is built with a robust structure to handle loads at the peak traffic time.
User testing for Uber Like App
After all the development process gets done, you must involve real users to check how it works. Since you can’t upload the app in the app store before it works efficiently, you can choose to use software testing beta tool. With this, you can play the role of user and can check the operations.
In the Google play store, you can directly upload and choose either alpha or beta sections and can test accordingly. Make sure that your developers use this.
Promote and support
Marketing campaigns are important to promote your service. Uber uses this strategy to make it famous among customers. Your app can hit the search results only when it gets downloaded numerous time in a short period. And for achieving this, you must promote accordingly.
Though your app is bug-free, the user may find it difficult when using it. You must review your client issues and regularly update it. Or else, you can hire technical staff to maintain these operations.
It’s always a smart choice if you choose developers who could build and provide technical support at all instances. AppDupe being an on-demand mobile app company will help you structure a perfect design along with means that you require to run your business smoothly.
To date, Uber remains a giant in the transportation industry by not only providing ride-hailing services but also through other innovations like carpooling, ride-sharing and additional luxury options to ease people’s task in their daily life. And now, the jumbo has introduced a new functionality called “Uber Commute” where any individual who owns a car could benefit by picking another person traveling in the same direction. This service is similar to Uberpool, but the driver doesn’t have to get a commercial license or yellow plates to proceed further. However, the driver must clear the background verification process.
As this is a growing innovation in Uber’s world, as an entrepreneur, you can study and analyze what strategies Uber follows to make it a success all around the world. This innovation is still in the development process in some countries. So, fortunately, you have a space to fill.
You can either launch a taxi app using a ready-made solution like Uber clone script or can integrate this feature in your existing app. But first, you must know what is Uber commute and how it works.
Let me breakdown some information about the whole new commute service here,
How does Uber commute work?
As said earlier, the nature of the function is the same as the carpooling but the driver will pick commuters who travel the same route as he/she is, and after the ride, the passenger will pay with money.
What are the benefits?
This service benefits both drivers and passengers. The driver can gain Rs.9/km and can have a seamless on-boarding experience. From a passenger’s perspective, he/she can choose this service to reduce the cost spent on other modes of transportation. Also, the traveler can get acquaintance despite traveling alone.
Besides, the huge benefit of this service is it helps reducing traffic congestion.
Is the service safe?
The service functions the same as the Uber. The drivers will be undergoing a background verification process and will be checked for civil and criminal records. And only the ones who pass the verification process will be authorized.
Also, as a security feature, Uber offers SOS and options to share ride details to friends and families.
Can drivers accompany their friends in the car?
Drivers are allowed to bring their friends in the car. But there must be space for at least two members in the vehicle. Also, there are certain formalities to be followed in this service for the safety of both the driver and rider.
If you are about to create a Uber-like app, you must know the legal formalities and other policies that Uber follows to make this service successful among the people.
Sign up procedures for driver
- Register your details in Uber - Go to play store and install Uber Driver-Partner App - Choose your destination point (which you regularly go, e.g., work location, home) - Find commuters on that route and pick up. - Get paid for the shared miles from the commuter.
Thus, after knowing all these mechanisms, you can approach your developing partner to integrate this feature in your existing or new application. But make sure to hire developers who are skillful and aware of the technologies that are needed to create. Try an app development company with a team of professional developers who are technically strong to create what you expect. You can even get an on-demand Uber clone at an affordable price and can customize as you wish.
Developing a taxi app, especially when you go for building it from scratch, can look like a tedious task. But when the development processes are undertaken with proper understanding, the app can be built with ease. Understand how other taxi app businesses operate and the preferences of your target group. Incorporate the gained knowledge in the development of your app.
Apart from the essential features, there are some features that can be included to stay a step ahead of your competition. Let’s have a detailed look at these features that can be considered to give you a head up in the ride-hailing industry.
Customize the Journey of your riders
Understand the preferences of your riders and tailor the entire journey accordingly, giving them a memorable and delightful experience. You can ask for their preferred trip route, music choice, and temperature to be maintained in the cab while they book the ride. Customizing their entire journey makes them prefer your taxi service over others, thus, helping you to lead the competition.
Offer personalized Chauffeur service
Make your customers feel like a king. Hire licensed, highly experienced, and professional chauffeurs who can offer personalized ride-hailing service to your customers. The chauffeurs can provide services such as opening the doors for the riders and taking them to their desired destination through the route that they choose. Offering a luxurious service makes them come to your taxi business, again and again.
Pre-booking of airport rides
Allow your customers to pre-schedule their airport rides and also offer them an option to opt for gatekeeper service during their arrival. The chauffeurs can welcome the customers with name boards at the arrival gate and help them in the transfer of their luggage. With this kind of approach, your customers will feel overwhelmed, and there are chances for them to suggest you to their family and friends, spreading the word about your business.
Introduce referral systems
Provide referral codes for your customers, which they can use to refer their family and friends, giving them a chance to earn bonus points every time as the referred rider books a cab. It helps your business reach a wide range of potential customers, along with keeping your existing customers happy.
Let the customers pre-book the rides
Like trains and buses, allow your customers to schedule their rides at a fixed price. Also, have an option where your customers can cancel their trips at no or low cancellation charges. This feature helps them plan their travel in advance without any hassles.
As you are all set to address the above suggestions, you can start with the development of your app. If you wish to develop the app from scratch, then plan the entire process accordingly. Prior planning helps you save time and resources spent on building the app.
If you want to eliminate the risk factors involved in the development of the ride-hailing apps, then go for the development of taxi app from Uber clone app.
The scripts of these clone apps can be personalized as per your business needs. You can include all the features mentioned above with ease when you go for these on-demand clone apps. Many businesses prefer customization of these readymade, white-label apps rather than developing them from scratch, saving a lot of time and effort.
Several app development companies have Uber clone apps on board that are 100% customizable. You can get in touch with their team, understand the way they work, and schedule a live demo. If you are satisfied with their work and their development charges, then go for them right away. These companies not only help you in customizing the app but also assist you in launching the app in apps stores in a short span of time.
A Gojek clone is the amalgamation of two words. “Gojek” and “clone”. Gojek is a popular on-demand service company whose multi-service application is a huge success in Indonesia. They offer over 50 services through a single smartphone software. Having amassed more than a million users, they rake in billions of dollars in revenue every year. As Gojek is evidently a paradigm of multi-service applications, emulating what and how they do what they do will pave a smooth path for you to build a similar software.
The most effective way of mirroring Gojek’s features and business model, is through a clone app. They come preloaded with ready-to-use interface and features that can be customized and scaled according to your business requirements. You can launch a fully functional multi-service app within a short span of time using a Gojek clone app.
Why develop a multi-service app?
Opposed to using separate applications to book separate services, using a single application to seek multiple services have a set of advantages. Smartphone applications offer businesses the benefit of reaching a large engaging audience. From having realized the digital medium’s full potential, businesses want to offer more than just one service to increase their profit margins. In addition to that objective, here’s why consumers are increasingly preferring to use Gojek like multi-service applications to have their needs met:
Efficient and time-saving
Having to switch between multiple applications to book different services is a hassle. Especially when it comes to tasks like tracking different service statuses or viewing notifications, it can be exasperating.
Using in-app wallets is a great way to avail discounts and offers let alone being an easy way to make transactions. However having to load up currency in different wallets is cumbersome. A multi-service app offers just one in-app wallet for all the services it provides.
A multi-service app saves plenty of storage space on smartphones. Individual apps take up a lot of memory space and cause a clutter of icons to stack up on the screen.
Schedule multiple services
Multi-service applications allow customers to schedule and organize multiple services according to their preferences. Managing time slots between different applications is a frustrating task.
Services you can provide with a Gojek clone
As the multi-service clone app offers you the opportunity to incorporate more than one service in your smartphone on-demand service application, you can implement any number of services you want. Choose services that are frequently used by consumers as it will result in higher app usage and revenue. Widely used services that you should consider providing in your multi-service app are:
House maintenance services
Features of a Gojek clone
Entrepreneurs can benefit from the plethora of features that Gojek clone apps offer such as
Offer services like car polishing, repairs and more with this feature.
Offer ride-hailing services and car rental services with Go-car.
This feature caters food delivery services to customers. It is similar to that of Ubereats and swiggy.
Provide your customers with the feature to send and receive couriers with this feature.
Save your customers the hassles of physically going to grocery stores by offering them grocery delivery services.
Summing up, whether you’re an entrepreneur or a business owner who’s looking to venture into a thriving market, Starting up an on-demand service app will open up a new world of endless possibilities. Get started on developing a world-class multi-service app today.